Security

The Security page provides options for managing your account password and authenticator application.

Changing Your Password

To change your password:

1. Navigate to Settings > Security.

2. Click Change Password.

   

3. An email containing a One-Time Password (OTP) is sent to your registered email address.

4. Enter the OTP in the verification field.

   

5. Enter your Current Password.

6. Enter your New Password.

7. Confirm the new password if prompted.

8. Click Change Password to save the new password.

After a successful password change, use the new password the next time you sign in.

Changing Your Authenticator App

If you need to replace or reconfigure your authenticator application:

1. Navigate to Settings > Security.

2. Click Change Auth App.

   

3. A setup page is displayed with instructions for configuring a new authenticator.

4. Either:

   • Scan the displayed QR code using your authenticator application, or
   • Copy the provided setup key and enter it manually into your authenticator app.

   

5. The authenticator generates a six-digit verification code.

6. Enter the generated code into the verification fields provided.

7. After the final digit is entered, the setup is verified automatically and a success page is displayed.

   

8. Click the Back button to return to the sign-in screen.

9. Sign in using your email address and password.

10. When prompted, enter the OTP generated by your newly configured authenticator application to complete the login.

Once the setup is complete, all future sign-ins will require verification using the new authenticator device.